Thank you for your patience during the RMA process. Our evaluation has been completed, and here are the results:
Findings:
Blown transistor identified
Resolution:
Replaced the damaged transistor and added a built-in fail-safe to help prevent this from happening again in the future.
This issue was likely caused by a voltage spike. We also recommend inspecting the vehicle’s electrical system to identify and correct the source of the voltage spike before reinstalling the ECU.
Unit passed a full QA test after repair. |
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